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Privacy Policy

Welcome to SanAura by Sania. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with us.
By using our services, you agree to the practices outlined below.

1. Information We Collect

a. Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment information (processed securely through third-party gateways)

b. Non-Personal Information

We may collect non-identifiable data such as:

  • Browser type
  • Device information
  • IP address
  • Pages visited on our website
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and shopping experience
  • Send order updates or promotional messages (only if you opt in)
  • Prevent fraudulent transactions
  • Maintain records for legal and business purposes

3. Sharing of Information

We do not sell or trade your personal information.

We may share your data only with trusted third parties, such as:

  • Courier and delivery partners (for shipping your order)
  • Payment gateway providers (for secure transactions)
  • IT and marketing service providers (for website functionality or email newsletters)

All third parties are required to keep your information confidential.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site performance
  • Remember your preferences
  • Enable smooth checkout
  • Analyze traffic and user behavior

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We follow industry-standard security measures to protect your data from:

  • Unauthorized access
  • Data loss
  • Misuse or alteration

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

As a user in Pakistan, you have the right to:

  • Access the personal data we hold
  • Request updates or corrections
  • Request deletion of your data (where legally allowed)
  • Opt out of marketing communications anytime

You can make these requests by contacting us at the details below.

7. Children’s Privacy

Our website and products are not intended for users under 13 years of age. We do not knowingly collect information from children.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

9. Changes to this Privacy Policy

We may update this Privacy Policy as needed. All revisions will be posted on this page with an updated date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

SanAura by Sania
Email: sanaurabysania@gmail.com
WhatsApp: +923398505058
Address: Madina Town, Faisalabad